We want you to love your purchase, however, in the event that you do not you may return it within 14 days from the delivery date. You must contact us via email at firstname.lastname@example.org and we will provide you with a return shipping label and return authorization form that must be included with your shipment. Please note $7 will be deducted from your return.
- Items must be unaltered, unwashed with original tags attached or in original box for a full refund.
- Refunds will be processed within 5 business days upon arrival to the original form of payment minus return shipping charge of $7. Please note your financial institution may take up to an additional 5 business days to complete the process.
- All Clearance, Jewelry, Skincare and Consumables are final sale and not eligible for return.
- We reserve the right to refuse a return if the item/s received do not meet our return eligibility criteria. In such circumstances we will contact you within 5 business days of receipt, at which time you will have the option to pay for return shipping or choose to have the item donated to a local charity.
Please contact us at sales@blackbirdflyboutique and reference your order number as well as the item, size and color you would like to exchange for within 10 days of delivery date of the original package. We will provide you with a complimentary return shipping label as well as an exchange form which must be included with your shipment.
- Please note all the rules, regulations and timeframes listed above for the Return Policy will also apply to all exchanges with the exception of shipping deduction.